Important dates for Ivie customers

  1. Ivie test kit sales end: After 20 March 2024, you'll no longer be able to buy Ivie test kits. Instead, you can purchase H&B&Me test kits from our new website, which is coming soon.
  2. Return samples: Please return blood samples by 21 March 2024. 
  3. App closure: The Ivie app shuts down on 25 March 2024.
  4. New app launch: From the week beginning 15 April 2024, you can download the new H&B&Me app. Log in with the same email you used for Ivie to access your account seamlessly.
  5. Accept T&Cs: Agree to our new Terms & Conditions, turn on notifications, and set up your login code and biometrics.
  6. Access past results & new features: Once that’s done, you’ll have access to all your past results, plus all the innovative features in the new app.

Get support: If the app closes before you receive your results, reach out to customer support at We'll ensure you get your results via email. 

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